All Episodes
Displaying 1 - 20 of 39 in total
Collision Coffee Talk: Mr. Bad Faith Interview and Allstate Makes HUGE Email Mistake
It's no secret how we feel about legal issues and Bad Faith situations. You'll want to check out this interview and see how it effects collision repair. We're also goi...
Collision Coffee Talk: The Champion’s Crashing? ADAS Is Terrifying and Ransomware Attacks Increase
Collision Coffee Talk: Are The Champion’s Crashing? ADAS Is Terrifying and Ransomware Attacks Increase It’s true, we are the best at what we do, and this week’s Colli...
Collision Coffee Talk: Caliber Makes An Exit Plan and Tesla Is Smacked By Jury In Florida
It was an interesting week in the world of Collision Repair. As we kick off the first full week of August, lets talk about a few things. The Absurdity of leaders in th...
Collision Coffee Talk: Ford Sucks! Association Issues Apology And Math with Mike Anderson
All jokes and memes aside, it is now official from the US Government... Ford officially sucks at making vehicles. No reallly, they now hold the record for most recalls...
Collision Coffee Talk: Progressive Makes Class Worthy Legal Error and The Just Jack Awards!
The Just Jack Award(s) Introduced Progressive Makes Class Worthy Legal Error with DV Letter OEs Going After Their Own Dealers? They Don’t Make Em’ Like They Use To! L...
Collision Coffee Talk: Used ADAS Sensors And Progressive Tactic Backfires!
Welcome to Monday July 14, 2025 and Collision Coffee Talk. In this episode we cover Insurers and LKQ Corporation List Used ADAS Sensors as Parts In Estimating Systems ...
Collision Coffee Talk: Clownsultants and AI Are Dumb!
It's late but it's here. In this episode of Collision Coffee Talk we'll Discuss: Using AI for Vehicle Repair Or Claims Communication Clownsultants Need To Know Their R...
Collision Coffee Talk: SCRS Is Wrong, I-CAR Is Right and CCC is Canceling Customers
After a miss last week due to court, we're back and taking on some people and organizations in the industry head on. CCC is Canceling Customer Accounts I-CAR Does The ...
Collision Coffee Talk: AM Parts DANGER! Shelter Creates Total Loss Unit To Control Bodyshops
Overall a pretty peaceful week for us, but more jobs slashed around the industry even in associations. So we're asking, what do you want to see change? What are you up...
Collision Coffee Talk: Fentanyl, New Jersey and Abandon Ship!!!!
While it was a very... very slow week in the collision repair news world it was at least a strange one! Bodyshop liablity and Fentanyl claims New Jersey sents RTA bill...
Collision Coffee Talk: CCC, CARFAX and BMW With A Liability Twist!
As a news week it was slow, but that does not mean there isn’t a lot to talk about. Kristen dives in on some things that have been bothering her and the industry latel...
Collision Coffee Talk: DRP Shops Complain About DRP? WTF???
It was a week of double takes. DRP shops complaining about DRP programs and CAPA complaining that they some people were making knock off copies of their certification....
Collision Coffee Talk: US Senate Questions Allstate | Tesla Stinks At Insurance and Shops Are Sued
Episode 35 is packed with anger and irony! What is happening with the Senate hearings questioning State Farm and Allstate? Why shops should NOT be sharing the video or...
Collision Coffee Talk: MSO Cancels Lease and Why Insurers Say No
Take a week off and there is so much to catch up on! More MSOs Cancel Leases asTech Spiral Continues Teardown and Storage LawsWhy Insurers Say No OE Credibility OE Li...
Collision Coffee Talk: She’s BIG MAD With Progressive! Shops Dropped From DRP And OE Programs
It’s no secret that Kristen has a temper, but she has never been this mad with an insurer before. Stick around for all of this episode.Shops Removed From DRP Programs ...
Collision Coffee Talk: OE Picks Progressive As Their Insurance and Fight Breaks Out Over Refinish
You’re going to be shocked but we’ve got another State Farm Problem!
Collision Coffee Talk: State Farm Labor Rate DRAMA and Shop Executive FIRED!
It's a double dose of State Farm Drama this morning as we discuss their recent and sweeping labor rate regression along with some cases of MSO's being assigned claims ...
Collision Coffee Talk: State Farm, Paint Companies, OEs, Total Losses and Anti-Trust Issues
The water is not the only thing rising around the collision repair industry this week. The Collision Collective is firing up. What's the real problem with SCRS Blend S...
Collision Coffee Talk: Insurer STEALS Total Loss From Shop and State Farm Files Lawsuit vs Shop
Isn't always the way it goes. You take a few days off for Spring Break and the whole industry seems to implode! Kristen came back to an inbox full of emergencies and p...
Collision Coffee Talk: Honda Has Privacy Problems and Gerber Just Has Problems!
This week: - Honda Cited For Privacy Violations Could Impact Certified Collision Programs - The Old Guys in Sports Coats Have Had Their Day, Don't Fit In Move Your Car...