All Episodes
Displaying 1 - 20 of 82 in total
Allstate, McKinsey & Subaru’s Embarrassing Certified Repair Numbers
This week on Collision Coffee Talk, Kristen Felder breaks down the new Oklahoma lawsuit against Allstate and why the case may point to something much larger than one c...
Tesla Double-Crossed By Russian Hacker and the $243 Million Verdict
Tesla once paid a Russian hacker known as Green to find vulnerabilities in its systems.Years later, that same expertise helped attorneys uncover vehicle data connected...
CCC Monopoly, State Farm Toyota Data & Who Really Controls Claims?
Connected vehicle data is changing the insurance claim before most shops, adjusters, and consumers fully understand what is happening.In this episode of Collision Coff...
CAPA Board Exposed 💣& Toxic Positivity, AI Liability
Stop letting the collision industry gaslight you! In this episode of Coffee Talk, we are tearing down the fake narratives, exposing conflicting interests on the CAPA b...
Trump Sounds Off and State Farm CARSTAR Blows It AGAIN!
Trump seems to square off with Ford Motor Company State Farm is back in the spotlight — and this time, the bigger story may not be one claim, one headline, or one comp...
State Farm’s $8.8M Legal Nightmare Is Just Beginning | AI, Lawsuits & Nuclear Verdicts
State Farm’s legal troubles are growing—and artificial intelligence may be changing the litigation landscape faster than insurers, repairers, and consumers realize.In ...
Policy Trumps Steering? The Claim Fallout Collision Repair Can’t Ignore
In this episode of Collision Coffee Talk, we’re looking at how fast the claims environment is changing — and why collision repairers, appraisers, and consumers need to...
CAPA Say's DONT Repair Bumper Covers and State Farm Agents Blindsided
Driven Brands finally filed its updated financial reporting and avoided being delisted from NASDAQ — but the bigger question is what those filings reveal about the fut...
State Farm Just Changed The Game In Texas And $7,000 Shoes??
State Farm just made a major move in Texas by suddenly deciding to pay all RTAs directly — and that raises a much bigger question for the collision repair industry: wh...
State Farm Talks Smack And Threatens The Entire Industry! Bloomington In CRISIS Mode!
From California wildfire claims to Ohio total loss lawsuits, from DRP funneling to supplier pressure and OE repair history, this episode connects the dots the industry...
Progressive CEO Makes RTA Statement While State Farm Squares Off With Former Supreme Court Justice
This week on Collision Coffee Talk, we dig into one of the biggest themes reshaping collision repair and auto claims right now: the growing gap between what the insura...
Ford’s 24-Hour CARFAX Disaster, Insurers Are Writing eBay Parts?! & the DRP Problem
This week on Collision Coffee Talk, we’re looking at some of the biggest red flags hitting collision repair, insurance claims, OEM certification programs, and consumer...
GEICO Secrets, State Farm Under Fire, DRPs Exposed
We’re talking about GEICO claims handling practices and the internal “secrets” shops and consumers say they are never told while claims are still being denied. We also...
State Farm, Progressive, Travelers & Claims Chaos
In this episode of Collision Coffee Talk, we break down some of the biggest issues shaping collision repair, insurance claims, and the growing tension between shops an...
SHOCKING: MSO Insider Admits DRPs Don’t Do Proper OE Repairs? + Claim Committee on Total Loss Fees
What if one of the biggest truths in collision repair was said out loud by someone on the inside?In this episode of Collision Coffee Talk, we break down a stunning adm...
Gerber Trouble, Tesla Lawsuits & Why AI Is Making Estimating Worse
In this episode of Collision Coffee Talk, we’re diving straight into the issues everyone in collision repair, insurance, and claims should be talking about right now.W...
Driven Brands 'Death Spiral" and The Claims Committee
Just when you thought it could not get worse for Carstar Maaco, Fix Auto and ATI.... A new filing asking for time with creditors had AI calling it a 'Death Spiral' and...
BlackRock Drops, State Farm Trade Secrets and GEICO vs Shakespeare
In this episode of Collision Coffee Talk, we break down some of the biggest stories shaping the collision repair and auto insurance world right now. From legal battles...
State Farm Buying A Good Defense and Adjuster Bad Faith On Display
In this episode of Collision Coffee Talk, we unpack several major developments that could significantly impact insurers, adjusters, and collision repair shops right no...
Bad Faith, Certified Repairs & Wire Harness Repairs — This Week in Collision Claims
This week we’re covering some of the biggest conversations happening right now between body shops, insurers, and regulators — and why they actually matter to YOU!We br...